INDEPENDENT HEARING CARE - INNISFIL, ANGUS, & THORNTON
The right hearing aid matters.
The right fitting
matters more.
If conversations are getting harder to follow — especially in background noise — we'll help you understand what's getting in the way and what actually helps.
Your first visit is a hearing assessment we call the Discovery Appointment — the full test, a real conversation about where you're struggling, and a written plan to take home.
★★★★★ 5.0 Google reviews from all 3 locations Independently owned since 2013 Free week-long trial before you decide
Hearing better takes more than a hearing aid
Technology matters. What happens after you choose it matters more.
Gradual fitting, then verified with real-ear measurement at your pace
We build up to your prescription
Speech-in-noise testing, not just beeps
Tested where it's hard
Rehabilitation included
90 Day Hearing Advantage and LACE AI Pro with premium and advanced
Independent advice
No manufacturer sales targets, no chain quotas
Why the Fitting Matters
Full prescription targets are usually too loud on day one — your brain hasn't heard those sounds in years. Fitting to target immediately is how hearing aids end up in a drawer. We start where it's comfortable and build up as you adapt.
ALREADY WEARING HEARING AIDS?
"They're louder, but not clearer."
Wherever you bought them, our Hearing Aid Optimization service rechecks your hearing, verifies with real-ear measurement, and reprograms your aids to your prescription. Signia, Phonak, Widex, ReSound, Oticon, Bernafon and Starkey, less than five years old.
Hearing aid broken? Walk in Tuesdays 12 to 2 in Innisfil for repairs — no appointment needed.
How it works
Watch: what happens at your Discovery Appointment (2 min 30 sec)
1. Hearing Assessment
- Our "Discovery Appointment" · $75
A full hearing assessment and a real conversation about where you're struggling. You leave with a written plan.
2. Try them for a week
Hearing aids fitted to your hearing, in your own life, at no charge.
3. Decide what suits you
Monthly, outright, pre-owned or nothing at all. We'll tell you which we'd choose.
What does this actually cost?
Every hearing aid price is for a pair, with the fitting and the care that follows included. Try a pair at home for a week first: no charge, no deposit, no obligation.
BUY OUTRIGHT
$5,990
Our usual recommendation
Advanced
$5,100
Basic
$3,500
All prices are a pair. We'll tell you which level we'd choose for you and why.
We're a registered ADP vendor; eligibility is confirmed in clinic.
CONCIERGE CLUB
New premium hearing aids with all your care, as a 30-month rental
$175 a month for a pair
$5,250 over the 30 months
Fittings, adjustments, repairs and both training programs are included.
At the end you can move to new technology, return them, or keep them.
PRE-OWNED AND RENTALS
Other ways to get started
Pre-owned hearing aids from our own programs, with 12 months of coverage from us, and month-to-month rentals.
What we have changes from week to week.
Imagine hearing with less effort
Follow conversations
Stay connected
Family dinners, restaurants, meetings.
Less effort piecing together words.
Feel confident
Know what you're missing and why.
"They took the time to truly listen and personalize my care."
Morgan, Thornton
"Friendly, patient, and so professional."
Lisa, Angus
"A wonderful journey to a renewed hearing experience."
Richard, Innisfil
Independent care, close to home
We're not a manufacturer-owned chain. We're an independent local clinic serving Innisfil, Barrie, Angus, Thornton, Alcona, Stroud, Lefroy, Cookstown and Essa — and we've been here since 2012.
Leila Hess
Founder HIS, M.Cl.Aud
Hearing Instrument Specialist
Nicole
Customer Service Representative
Bonnie
Customer Service Representative
How can we help?
Hearing assessments
Hearing aids & fittings
Support, repairs & upgrades
Tinnitus support
Occupational hearing testing
Earwax removal
"As I didn’t really know what to expect going in to my hearing test, Leila explained what would happen and patiently went over the results with me. She offered the options for hearing aids, fitted them and made all the necessary technical adjustments. I was made very comfortable through all this.
She and her team are professional, caring and trustworthy. I have nothing but respect for her and have no hesitation in recommending her.”
Carol, Innisfil
