I'm Leila Hess, the clinician and owner of Innisfil Hearing Centre for over 10 years. I rotate between all 3 locations so no matter where you book, it will be the same friendly face and professional service every time. I look forward to meeting you and seeing how I can help you hear better!
See you soon!
Twenty years ago, I completed my Bachelor of Health Sciences (honours) at the University of Western Ontario. I always wanted to work in health care. I love helping people and with my father losing his hearing overnight at the age of 40, it came to the forefront to go into hearing healthcare. It was a great way to help him and others in their journey to better hearing. I completed the two-year Hearing Instrument Specialist program graduating with distinction, completed 1000 internship hours at multiple hearing clinics in the area, wrote the final licensing exam, and became a hearing instrument specialist in 2012.
The specific area of audiology that fascinated me was hearing aid technology advancements. I'm passionate about finding out what the latest developments are in hearing aid innovations and bringing that to my patients while keeping it simple for the end user. I love learning about new technologies and discovering new ways on how to help people hear better. The longer I have been in the industry, the more I understand that programming hearing aids is where art meets science. When a new fitting method or style is discovered I am quick to find out more so that I am always on the leading edge of better hearing health care.
When you decide to put your hearing health into my hands, it immediately becomes my number one priority. I value the relationships I form with each patient, and believe that goes a long way in improving their health care outcomes.
I love giving patients the option of borrowing hearing aids for a few days or longer if necessary before committing to purchasing. This gives the patient an opportunity to see the benefits of hearing aids in their own environment.
I always give patients my personal cell phone number so that I can be reached even outside of office hours. I am completely committed to my patients.
Give us a call to find out how I can help you hear better today!